Service & Repair facility has moved from the Groenekan (NL) Repairs Centre to a new location Kalisz, Poland. The RMA process will not change from what you are used to – simply log in to the web portal.
Please use the new Honeywell TNT account number 000278382. We recommend you to check the updated RMA procedure (PDF) after logon.
In case of any possible software problems, please contact our local Technical Support team before shipping the device: