Scanning & Mobility RMA Repair Portal


Welcome to the new Honeywell RMA & Repair Services Portal!


New & Improved RMA & Repair Services Portal

Honeywell/LXE Facility

Service & Repair facility has moved from the Groenekan (NL) Repairs Centre to a new location Kalisz, Poland. The RMA process will not change from what you are used to – simply log in to the web portal. Please use the new Honeywell TNT account number 000278382. We recommend you to check the updated RMA procedure (PDF) after logon.


In case of any possible software problems, please contact our local Technical Support team before shipping the device:

There are two ways to contact with them:


Dear Customer,

After the price quotation period has expired without receiving any feedback from you, we will send the devices back unrepaired and if applicable, charge you with administrative and shipping costs.