Scanning & Mobility RMA Repair Portal


Welcome to the new Honeywell RMA & Repair Services Portal!


New & Improved RMA & Repair Services Portal

Honeywell/LXE Facility

The Service & Repair facility for customers from the United Kingdom and Ireland has moved from Kalisz, Poland to Glenrothes, UK.

All other EU customers can still ship to Kalisz, Poland.

All non-EU customers will be routed over the Honeywell Eindhoven, Netherlands location to the Kalisz, Poland service & Repair facility.

The RMA process will not change from what you are used to – simply log in to the web portal and during RMA creation you will see the proper ship to address on the RMA Form.


In case of any possible software problems, please contact our local Technical Support team before shipping the device:

There are two ways to contact with them:


Dear Customer,

After the price quotation period has expired without receiving any feedback from you, we will send the devices back unrepaired and if applicable, charge you with administrative and shipping costs.